Update - Service Restoration Update
We are pleased to inform you that services have been fully restored. Our network team is actively monitoring the situation to ensure continued stability and performance.
If you require a detailed Reason for Outage (RFO), please feel free to open a request with us, and we will be happy to provide the necessary information.
Thank you for your understanding and continued support.
Nov 12, 2024 - 02:33 PST
We are pleased to inform you that services have been fully restored. Our network team is actively monitoring the situation to ensure continued stability and performance.
If you require a detailed Reason for Outage (RFO), please feel free to open a request with us, and we will be happy to provide the necessary information.
Thank you for your understanding and continued support.
Nov 12, 2024 - 02:33 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 2024 - 01:00 PST
Nov 12, 2024 - 01:00 PST
Investigating - Date/Time: 2024-11-12 00:56:29 PST
Issue: Loss of access to all servers in the Chicago Data Center.
We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.
Impact:
Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.
We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.
Thank you for your patience and understanding.
If you have any urgent concerns, please contact our support team.
Nov 12, 2024 - 00:59 PST
Issue: Loss of access to all servers in the Chicago Data Center.
We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.
Impact:
Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.
We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.
Thank you for your patience and understanding.
If you have any urgent concerns, please contact our support team.
Nov 12, 2024 - 00:59 PST
Management Portal
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Operational
DNS
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Operational
Cloud
?
Operational
LAX Downtown
?
Operational
LAX Century
?
Operational
DAL-C1
?
Operational
MIA-C1
?
Operational
ATL-C1
?
Operational
EWR-C1
?
Operational
VEST DDoS
?
Operational
ORD-CH3
?
Operational
AMS-AM1
?
Operational
SEA-SE4
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance